Rent beautiful duplex of 50 m2 for 7 people, residence Les Gentianes, Reberty. In the heart of the ski area of the 3 Valleys – 250 km slopes – 2 stars – 2 silver flakes. Departure and arrival on skis in front of the building.
Ski locker on the ground floor of the building. Entry, storage space available. Lounge, TV, DVD player, kitchen, microwave, dishwasher, oven. Large dining table, raclette and stone grill available. Bathroom with bath. Upstairs bedroom space: 3 double beds (1 double bunk bed), 1 single bed. Furnished balcony: garden table and chair.
No pets allowed.
Security deposit of 400 €. Cleaning is your responsibility, otherwise it costs 75 €
Contact: [e-mail address hidden] or +33 6 86 91 87 04 (phone preferred)
Mr Yann M.
Languages spoken : 
Excellent beds and a good stay.
We were five people and really appreciated the comfort and the location of the apartment.
Close to all shops and ski slopes
Very satisfied with this apartment
The rental is located close to the slopes and near the shops (grocery, bakery, butchers, etc.) Access is quite easy by road to transport luggage.
Back to ski and parking nearby
Very close to the piste access, top too.
Apartment close to amenities and well placed in the station.
Only downside, the stairs to reach the floor is a bit steep for an elderly person or a young child.
Sight on the slopes, you need to be skier.
Good to stay following
It is very well equipped and spacious for the occupation recommended.
The residence is well maintained, but the exterior photo of the home is not exactly one of the rental it does not have a view of the slopes.
This rental has had one or several Service Quality enquiries following the renters' reviews.
View the results of the procedure
Problem resolved by the owner with the requisite supporting documents forwarded
Corrections made to the description or further information appended to the ad
Inclusion of a quality service message
Deletion of the ad
I am responding to your email of 04/19 at 1:28 p.m. concerning the negative opinion 42448333 concerning my rental 1761 relating to the following points:
- Deadline for return of the deposit not respected
- Rental can be dangerous for young children and/or the elderly
- Sometimes insufficient cleaning on arrival
Know first of all that no complaint or negative opinion in 15 years of rental (and 15 years with the Mediavacances site) has occurred. I display great transparency with my tenants, and make sure that everyone is happy every time. I'm almost there, but not this time, that's for sure (and yet I tried" with them too, and it took patience to deal with them...).
These are the worst tenants of this year and in recent years: elderly people who were upset only 3 days before the rental, when they wanted to cancel, I do not reimburse the rental (and it was agreed like that from the beginning). As a result, they came anyway and were infernal to me, like the local agency that delivers the keys to them on the spot, and who complained to me about it.also.
-> I returned the deposit after 1 month (as stipulated in the contract); even if they found it long, it was contractual
-> there is a bunk bed in the apartment with a notice indicating that it is not intended for children; moreover, I provide them with the explanations before confirming the rental. They were 3 adults, with no children present for the stay and there are indeed 3 non-bunk beds in the apartment (in addition to the potential sofa bed).
- they complained about the cleaning: I reimbursed them for 1 cleaning without discussing
In short, embittered people, bad times, who did everything they could to overcome their frustration at not having been reimbursed for the entire stay, by wanting to cancel 3 days before the stay. they tried everything they could to fill their frustration, quite badly.
Cordially,
YM
Je répond à votre email du 19/04 à 13h28 concernant l'avis négatif 42448333 concernant ma location 1761 portant sur les points suivants :
- Délai de restitution de la caution non respecté
- Location pouvant être dangereuse pour les jeunes enfants et/ou les personnes âgées
- Ménage parfois insuffisant à l'arrivée
Sachez tout d'abord qu'aucune plainte ou avis négatif en 15 ans de location (et 15 ans avec le site Mediavacances) n' a eu lieu. J'affiche une très grande transparence auprès de mes locataires, et fait en sorte que tout le monde soit content à chaque fois. J'y arrive presque, mais pas cette fois, c'est clair (et pourtant j'ai essayé" avec eux aussi, et il a fallu de la patience pour traiter avec eux...).
Il s'agit des pires locataires de cette année et de ces dernières années: des personnes âgées qui ont été vexées qu'à 3 jours de la location, alors,qu'ils ont voulus annuler,je ne leur rembourse pas la location (et c'était convenu comme cela depuis le début). Résultat ils sont venus quand même et ont été infernal auprès de moi, comme de l'agence locale qui leur délivre les clés sur place, et qui s'en est plaint auprès de moi également.
-> j'ai renvoyé la caution au bout de 1 mois (comme cela est stipulé dans le contrat); même si ils ont trouvés cela long, c'était contractuel
-> il y a un lit superposé dans l'appartement avec une mention signalant que cela n'est pas destiné aux enfants; de plus je leur fournis les explications avant de confirmer la location. Ils étaient 3 adultes, sans enfants présent pour le séjour et il y a bien 3 lit non superposés dans l'appartement (en plus du canapé lit potentiel).
- ils se sont plaint du ménage: je leur ai remboursé 1 ménage sans discuter
Bref, des gens aigris, de mauvaises fois, qui ont fait tout ce qu'ils ont pu pour combler leur frustration de n'avoir pas été remboursé de la totalité du séjour, en voulant annuler 3 jours avant le séjour. ils ont cherché tout ce qu'ils ont pu pour combler leur frustration, quite à en être de mauvaise fois.
Cordialement,
YM
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The Service Quality rating is based on guest satisfaction, the ad's history, the outcomes of any quality enquiries, and management of the rental in question. All these factors give us an objective overview of the ad's reliability and the quality of the property.
Apart from the most recent ads, it's quite normal that the majority of ads get a good or excellent rating. In effect, ads that are not objective or are unreliable are quickly identified and subjected to\ a quality enquiry. If the complaints made about the rental are confirmed, the problem will either be corrected (ad altered or rental improved) or the ad will be removed from the site.